1. Shipping

• We offer worldwide shipping. The cost of shipping and estimated delivery times will be displayed at checkout.
• Orders are processed and shipped within 2-5 business days. Delivery times vary based on the destination.
• You will receive a tracking number via email once your order has been dispatched.

2. International Shipping

• International shipments may be subject to customs duties and taxes, which are the responsibility of the customer.
• Delivery times for international orders may vary due to customs processing.

3. Returns

• We accept returns within 30 days of the delivery date. Items must be unused, with tags attached, and in original packaging.
• To initiate a return, please contact our customer service team with your order number and reason for return.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

4. Refunds

• Refunds will be issued to the original payment method within 14 days of receiving the returned item.
• We reserve the right to refuse a return if the item does not meet our return criteria.

5. Exchanges

• We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

If you have any questions or concerns, please contact us at sdeytoonline@gmail.com.